How We Work:
We run on preparation, trust, and ownership. We provide training and clear expectations, and expect crew members to show up prepared, take initiative, and support the team.
Schedules are set in advance and reliability is essential. Last-minute swaps, cancellations, or no-shows are not acceptable.
If consistency, accountability, and teamwork aren’t motivating, this won’t be the right fit.
The Commitment:
Full availability is required throughout July and August. Being away for multiple weeks during peak summer will not be a fit for this role. Shifts are also available in May, June, and September, but peak-season availability is essential, as this is when most shifts occur.
We hire people who want to be present, invested, and part of the full season — when everyone commits, the team is stronger and the summer is unforgettable.
Who Thrives Here
Urban Surf is a great fit for people who enjoy being part of a tight team, take pride in doing things properly, and like staying active, social, and outdoors. We value people who show up prepared, follow through, and care deeply about the guest experience.
Most of our crew is Grade 11+, with most in college or university. Our team is known for strong work ethic, athleticism, kindness, and care — and having Urban Surf on your resume means something.
This is more than a job. It’s a team you build a summer with. Every summer, Urban Surf builds a crew.
Not a loose group of shifts…a team. Returning crew members, new faces, shared standards, shared effort, shared wins. Each season builds on the last, and when it works, the team gets tighter, stronger, and better together.
Our teams mission is simple: Create a safe, positive, unforgettable experience for every guest, while building a workplace that’s fun, high energy, and supportive.
General Crew (Dock & Rentals)
Ages 16+ | $18/hour | Part-Time & Full-Time
This is not a sit-down job.
You’ll be outside, moving gear, launching and hauling boards, teaching paddling basics, and working shoulder-to-shoulder with your dock crew to keep the day flowing. Expect sun, wind, heat, and busy days.
You must be comfortable with physical work, including lifting and carrying up to 50 lbs throughout your shift. Must be able to follow work instructions and safety procedures and work without direct supervision.
This role is for people who like being active, talking with guests, and working as part of a tight team. If you enjoy moving, problem-solving on the fly, and creating great summer moments for people — you’ll thrive here.
Not a fit if you’re looking for a quiet, low-effort, or solo role. This is hands-on, fast-paced, and social.
Summer Camp Counsellor
Ages 17+ | $20/hour | Full-Time July + August (Mon–Fri, 8:00am–3:30pm)
This is not babysitting.
And it’s not a laid-back, sit-back, community-centre camp.
Urban Surf camps are fast-moving, social, and hands-on. You’re in it with the kids — leading games, teaching paddling skills, setting the tone, and keeping the day tight, organized, safe, and fun from start to finish.
You’re expected to know the itinerary, understand the full flow of Urban Surf, manage transitions smoothly, and lead with confidence and energy. This role is about presence, leadership, and connection — campers feel it when you’re locked in.
Our camps have a strong reputation and are known for an all-star crew. That standard matters.
Counsellors rotate into General Crew shifts throughout the summer, with additional shifts available in May, June, and September.
Best suited for engaged, energetic leaders who want responsibility and impact.
Not a fit for anyone looking to supervise from the sidelines.
Smoothie Bar Crew
18+ | $18/hour + tips | Smart Serve Required
This is a fast-paced, high-standard role in one of the busiest and most visible parts of Urban Surf. We’re known for great smoothies, well-made cocktails, live music nights, and packed event days — and legendary customer service is non-negotiable.
You’ll run the smoothie bar day-to-day: prepping ingredients, knowing the menu inside and out, managing rushes, and serving guests with speed, care, and personality. Most daytime shifts are solo, with team support during events and live music nights.
This role is for people who can own their station, stay organized under pressure, and think two steps ahead. You’re expected to move with confidence and keep the vibe high, even when it’s busy.
Not a fit for anyone looking to just take orders or wait to be told what to do. This role rewards initiative, consistency, and pride in your work.
This isn’t a job application. It’s an application to tryout for a team built on creating epic summer memories.
A role at Urban Surf is for people who want to work hard, grow together, and be part of something they’re proud of when summer ends. We show up in the heat, in the rain, and on the busiest days, putting personal stuff aside to give our guests unforgettable summer moments.
If that fires you up, we want to hear from you.
📩 To try out, don’t send a traditional résumé.
We want to hear from you, not a template.
Email us with the following:
1️⃣ The position you’re trying out for, and confirmation that you understand the expectations outlined above
2️⃣ Your availability from May to September, including confirmation that you are fully available throughout July and August
3️⃣ A short note about yourself — why you want to work at Urban Surf, any relevant experience, and what makes you someone who can create great guest experiences, follow training, and be a strong part of this team
Be real. Be specific. Tell us why you’d be a great fit.